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Rochester: 585.765.3369

Waters Basement Services, Inc.


Bob Waters owner of Waters Basement Services, Inc. with one of his trucks and trailer.

Is there Mold, Mildew, or Water in Your Basement?  

Is your basement damp, wet, cracked, stained, chalky, leaky, or flaky?

Does your home have a crawl space or stone foundation?

Waters Basement Services waterproofing and encapsulation system provide a real solution to eliminate damp, wet, musty basements.

“We can transform your basement into a bright, clean, dry, healthy, comfortable living space.  Waters Basement Services can make your basement as warm and comfortable as any room in your home!”

Wet or damp environments are unhealthy, destructive, and are common problems in all types of basements:

Block Foundation
Poured Concrete Foundation
Stone Foundation

Waters Basement Services has built its reputation on developing long-lasting relationships; putting customer service at the forefront of our business.


Basement Services in Rochester & Buffalo NY

See our list of different basement services and repairs
Before & After

Waterproofing services in Rochester

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Information Center

Basement finishing in Buffalo NY

Learn about your basement and the importance of proper care

Recent News

Genesee County Chamber of Commerce Home Show 2015

Genesee Chamber Home Show 3.2014

Bob and Darlene Waters

Winner of our $250.00 gift card from Home Depot is Barb Falker-Crandall, Oakfield. Congratulation Barb! We would like to thank everyone who entered.

Homeowner FAQ #1: Why do I have water coming in on the floor where the basement walls and floor meet?

This is part of our series of frequently asked questions from homeowners.

Homeowner: Why do I have water coming in on the floor where the basement wall(s) and floor meet?

Waters Basement Services, Inc.: Water comes in on the basement floor where the basement wall(s) meet because your drain tile has become clogged and can no longer accept water. Usually, this will begin in the furthest corner from where your sump basin is installed.

Leaky Basement Solutions

Leak in the basement where the walls meet the floor.

There are many early homes built without any drain tile. In the 50’s and 60’s basement drain tile was made of clay. When sentiment and tree roots clog this type of tile it usually cannot be cleaned as it breaks very easily. Later, the use of black corrugated flex pipe was used. This type becomes plugged solid over time. When plugged, it is also hard to clean (or impossible to clean) as it punctures easily. Unfortunately, drain tile may have been installed improperly: not enough pitch to sump basin, or when the concrete floor was finished the concrete may have filled the drain tile. In these instances, the homeowner would need to have the drain tile replaced.

Homeowner: How would you fix it?

Waters Basement Services would replace the drain tile with a white perforated drain tile to collect the wall and floor water into the sump basin and then be pumped out of the basement. Clean outs would be installed in the drain tile to enable the drain tile to be cleaned. Drain tile should be cleaned at least once a year (or more often depending on your soil type). With the clean-outs the homeowner can clean their drain tile with a garden hose, or have us perform this service. Equally important is maintaining proper grading along the foundation, and the gutter downspout placement. You always want water to shed away from your home.

Drain tile is the most important ingredient in effective basement waterproofing. In order to operate properly, your drain tile needs to be free of debris that can build up over time. Basement floor drains work the same. They need to be free of debris and be able to flow out into the storm drain. When the storm drain becomes overwhelmed with storm water, this water will pour into your basement. You can have a back flow preventer installed or plug the floor drain, which prevents water from entering your basement when storm sewers become overwhelmed and cannot take water out.

Solutions to Common Spring Basement Problems

Rising temperatures during spring when snow is deep and the ground is frozen resulting in fast snow melt can create free-flowing water. Snow melt and rain, when the ground is frozen, has nowhere to go, resulting in free-flowing water traveling along a path of least resistance. That path is often around a home’s foundation, which can lead to basement water problems.  Here are a few common issues in the Spring for basements, and how Waters Basement Services solves these problems.

Roof drainage is a common cause of wet basements. Also, downspouts that discharge water directly at foundation walls frequently cause problems. A typical 2000-square-foot roof can produce almost 1200 gallons of water during just 1 inch of rainfall. Gutters and downspouts need to be free of debris, flow freely, and the downspout needs to empty away from basement foundation.

Before a Lawn Scape Bubbler Pot

Before a Lawn Scape Bubbler Pot

After a Lawn Scape Bubbler Pot

After a Lawn Scape Bubbler Pot

Waters Basement Services, Inc. installs gutter downspouts into an underground system (Lawn Scape Bubbler Pot). As water fills in the Lawn Scape Bubbler Pot, the holes in the bottom of the pot allow the water to drain onto stone. Drainage slots on top of the bubbler pot let standing water filter down into the ground.  For more information on this process, check out our previous blog on protecting your foundation from damage with a lawn scape bubbler pot. Read on…

Water Back-Up Sump Pumps vs. Battery Back-Up Sump Pumps

Every home with a sump pump should have a reliable backup sump pump system for peace of mind. In the event of a power disruption or primary pump / level control failure, it will assume the role as the primary pump, allowing time for the power to be restored or the primary pump to be repaired or replaced.  But what kind of back-up sump pump is best for you?  Here we compare the two most common back-up sump pumps: water and battery.

Water Backup Sump Pump

Water Backup Sump Pump

Water Backup Sump Pump

Water-driven sump pumps require no battery and need no electrical power. Instead, they use a home’s water pressure from incoming city water to create suction which pumps water out of the sump pit. Water back-up sump pumps can run indefinitely, as long as there is city water pressure coming to your home. The homeowner no longer has to worry about power outage lasting longer than their battery powered pump’s battery life. The water powered back-up sump pump system does not use any water until the primary system malfunctions or in the case of a power failure. Waters Basement Services, Inc. choice would be to use a Liberty Sump Jet Water Powered Back-up Pump.

Read on…