About Us

Bob Waters and Darlene Waters in front of Waters Basement Services, Inc. shop

Bob and Darlene Waters began Waters Basement Services Incorporated in January 2007.  After serving in the U.S. Army, Bob began his career in construction; specializing in basements.  Bob has over 30 years’ experience in basement and construction services. He has done everything from digging, building, and waterproofing basements; plus had a general contractor business for over ten years.  With a degree in Business Administration, Darlene Waters uses her skills for the finances and marketing of the company.  Combining skills, we decided to open the specialized field of basement waterproofing.  Knowing we could fix basement water issues and help the homeowner reclaim the square footage of their basements to usable living space.

We wanted to change the image of the contractor that was here today and gone tomorrow. Bob and Darlene run our business with honesty, trustworthiness, and ethics.  We are the contractor with good old fashioned values and provide our customers with quality work backed by excellent services at a reasonable price. Bob and Darlene can’t give enough credit to the people who work with us. They are wonderful men and women who truly take pride in our company and have excellent work ethics.  We are proud to have them on our team.

We pride ourselves on educating the homeowner about the causes of moisture and water issues with their basements. Waters Basement Services give our customers options to reclaim the value of their home and use their basement space efficiently. Our goal is to align ourselves with our customers as partners to assist them in achieving their goals, ensure that the homeowner is completely satisfied with Waters Basement Services work and put their trust in our company.

Mission Statement

 

Waters Basement Services, Inc. strives to not only provide cost-effective solutions backed by excellent service but also educate the homeowner on causes of basement problems. We view our customers as partners and strive to assist them in achieving their goals and objectives.” Waters Basement Services has built its reputation on developing long-lasting relationships; putting customer service at the forefront of our business.

 

Here are just a few reviews from our customers attesting to our work ethic.

 

“I went from an extremely wet, damp basement to a dry, usable basement.  Bob and his crew were simply great!  They offer a lot of helpful advice.  These guys do their job with “Pride,” and it shows!”                                                                                                                                    Rose; Hamlin

“Bob and his crew were very professional in their work ethic and very customer oriented.  We have a dry, useful basement that I can use worry free from water for the first time in 23 years.”                                                                                                                                               William; Oakfield

“Basement is nice and dry. No more mold. The young men who did the work in my home were the best, in my opinion.” Eleanor; Akron

 

Service Areas

Our Grandson Austin Jackhammering

Our Grandson Cole Helping Papa (Bob Waters) with a Wall Crack

Austin unloading the trailer

Our Grandson Garrett helping Papa (Bob Waters) unload the trailer

 

Our Team

Bob Waters

Owner and President

Bob Waters, owner of Waters Basement Services, Inc. helps homeowners understand basement problems, why they occur and how to fix those problems.

Before starting Waters Basement Services, Inc. Bob had served in the U.S. Army, came home and began his career in construction: specializing in basements. Bob has over 30 years’ experience in basement and construction services: digging, building and waterproofing basements, plus had a general contractor business for over ten years. Bob, takes pride in educating the homeowner about the causes of moisture and water problems with their basement. He offers advice and gives the homeowner options to reclaim the value of their home and use their basement space effectively.

Bob enjoys spending time with his family and hunting.

Bob is available for your basement needs; he is the person who comes to your home for a free estimate.

You can reach Bob at (585) 765-3369 or (716) 474-3898 and WatersBasementServices@yahoo.com.

Darlene Waters

Owner and Vice President

Darlene Waters, Vice President and co-owner of Waters Basement Services, Inc. manages our office, handles the marketing and finances of the company. Prior to starting Waters Basement Services, Inc. Darlene worked as an accountant assistant and secretary for many years. She has a degree in Business Administration with a concentration in marketing and finance.

After a successful career as an accountant assistant and secretary, she now manages all aspect of our front office.

Darlene enjoys spending time with her family and interior design.

You can reach Darlene at (585) 765-3369 or (716) 474-3898 and at watersbasementservices@yahoo.com

Cody Waters

Leader/Installer

Cody Waters, team leader, and installer of all company products and services. Before working at Waters Basement Services, Inc., Cody was in the United States Army and had worked at a construction company. He has many skills in the general contracting field as well as basement waterproofing.

Cody enjoys spending time with his family, motorcycle racing, and working on cars.

Cody is responsible for ensuring all customers are achieving maximum value from our products and services.

Kevin Monell

Leader/Installer

Kevin Monell, team leader, and installer of all company products and services. Before working at Waters Basement Services, Inc., Kevin had worked at a manufacturing company and a construction company. He brings to our company organizational and detail skill as well as has many general contracting and basement waterproofing knowledge.

Kevin enjoys spending time with his family.

Kevin is responsible for ensuring all customers are achieving maximum value from our products and services and are completely satisfied with our work.