Customer Testimonials

Waters Basement Services, Inc. has built its reputation on developing long lasting relationships with customer service at the forefront of our business. Quality work and unsurpassed service sets us apart from other basement specialists.
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"Bob is a wonderful, honest, and very good person that came to my home on Christmas Eve. He did an amazing job fixing a crack in my basement wall and for a great price. Go with Bob Waters, and you will definitely be satisfied. Once again thank you for coming to my home on Christmas Eve without any prior notice. You're a great person to do that. I wish there were more people that are concerned about others like you are. I will recommend you to anyone that needs work done"

Frank
Cheektowaga, NY

"By repairing my basement we increased resale value - entire cost of project maybe recovered, great investment in appearance. Project completed as promised within the time frame quoted, not very common with contractors today. Great job!"

Robert
Niagara Falls, NY

"I received fast, friendly, and professional service from a reputable company. I couldn't be happier with my experience and results. Great prices, honest work, and a solid reputation, I'll recommend Waters as much as I can. Thanks again!"

Tanya
West Seneca, NY

"Bob recognized immediately what kind of work needed to be done and accomplished it (to my great satisfaction) soon after. Bob was most helpful not only in providing his services but also in advising me how I could also assist with keeping, my house and property properly drained."

Nancy
Clarence Center, NY

"Basement is nice and dry; no more mold. The young men who did the work in my home were the best, in my opinion."

Jodi
N. Tonawanda, NY

"Basement is nice and dry; no more mold. The young men who did the work in my home were the best, in my opinion."

Eleanor
Akron, NY

"1st time in 5 years having a dry basement without running dehumidifier all the time. We had two basement cracks and now repaired, we can go back to using this area again. Good work."

Maury
Grand Island, NY

"I went from a situation that was almost insurmountable to a very livable basement. Bob was prompt, hard working and knowledgeable in all of his work on my basement. Your services enabled me and my wife to eliminate a serious water problem in our basement."

Joyce
Tonawanda, NY

"Fast, professional, courteous, clean basement after job was finished. Job well done! Like the style of worker (had class)."

Randy
Niagara Falls, NY

"Bob explained everything to me, why the leak and what exactly he was going to do to repair it. Bob Waters is very professional, courteous, on time appointment; all around neat appearance."

Tom
Tonawanda, NY

"We love the new look of our basement. We have added value and function to our home. We were very indecisive in our ideas, but Bob's plans inspired confidence that was very reassuring. Bob's crew doesn't mess around - they were there every day bright and early - no worry that your work crew shows up one day and then gives you an excuse for not showing up the next day. The best part is that Bob is there every day making sure you get what you want and then some. Bob is trustworthy, patient, and a good listener. We would not hesitate to hire Waters Basement Services in the future."

Christine
Williamsville, NY

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