Customer Testimonials

Waters Basement Services, Inc. has built its reputation on developing long lasting relationships with customer service at the forefront of our business. Quality work and unsurpassed service sets us apart from other basement specialists.
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Genesee County

"The basement is completely dry. The basement was muddy, and standing water was constant. Extremely pleased with the job. The work was started and completed in a week. "

South Byron, NY

"Three thunderstorms since work completed zero water in my basement. Thank you for the fine workmanship. We are very happy and satisfied."

Oakfield, NY

"The work performed by Waters Basement Services was above and beyond what we had hoped for. We are so happy to finally have a dry and safe basement."

Batavia, NY

"Honest, Dependable, Prompt, Reasonable Rates, Professional Service, 20 Year Transferable Warranty."

E. Bethany, NY

"Job completed is better than when our home was built and done as scheduled! Totally impressed with the work and the follow through. Very Satisfied!"

Byron, NY

"Bob and his crew were very professional in their work ethic and very customer oriented. We have a dry, useful basement that I can use worry free from water for the first time in 23 years."

Oakfield, NY

"We were very pleased with the work you and the boys did. We would highly recommend you to anyone."

Batavia, NY

"Mr. Waters and his crew have pride in their work and they are very respectful. The cleanup was excellent!"

Oakfield, NY

"Mr. Waters is kind and did an excellent job of repairing a crack. We no longer are getting water through that area! Great customer service! Also, love your statement 'The only water that should be in your basement is Bob Waters'! How Clever!"

Oakfield, NY

"I not only had my problem solved, but I learned about the causes and how to prevent future problems about my foundation and my abilities."

Byron, NY

"After more than 20 years of water leaks in our basement wall, the basement is now dry and the humidity is lower. I had another area that water would come in where the concrete floor met the concrete wall. I thought this type of leak would be very difficult to correct. I was surprised how easily and fast this problem was solved. Great work!"

Batavia, NY

"I now have a dry, bright basement. The upgraded basement will be great for future selling of home. Wonderful job, thanks to all."

Corfu, NY

"We had a new water back-up sump pump installed. It gives me peace of mind when the power goes out the pump will still keep up with the water coming in. Great job, great crew, very professional."

Corfu, NY

"My house was built in the 1800s every time we had heavy rains or snow thaw my basement flooded. Thanks to Bob, it is now dry. Bob and his very professional crew did an exceptional job. Waters Basement Services restored our confidence that there are still some companies that take pride in their work. "

Casey & Elaine
Corfu, NY

"The day after the work was completed in the basement sealing the wall cracks there was a pouring rain leaving inches of standing water on the ground. My basement was dry. No water on the walls or puddles on the floor. Very professional, respectful, courteous, and up front. Being a single parent grateful that you worked around my schedule. Thank you!"

Leroy, NY

"Family-owned/operated. Excellent communication, professional, hard-working. Waters Basement Services was easy to do business with, a clear plan of what work needed to be done. Work was done as planned on time. Bob is the owner but also handles communication and is on-site doing the work. Trustworthy company with an excellent reputation for a reason. Our Basement is dry! Hire Waters Basement Services; you won’t be disappointed. "

Batavia, NY

"By telling me exactly what I needed, and showing me why I needed it I know I prevented any future problems. Thank You! Great crew - Great work and a pleasure to talk to. Very professional thank you and great job!"

Attica, NY

"Bob and Crew installed wall panels in our basement, along with addressing grading issues in the front of our house. The look of the basement is brighter, with an excellent finished feel. Exactly what we hoped for. Bob was though and helpful throughout the whole process, and I would highly recommend him to my friends and family. "

Attica, NY

"Very fast and did a great job. Clean up was extremely impressive. The basement already seems warmer and my husband says it's not as creepy."

Bergen, NY

"A 20-year warranty and a 20 yr. Transferable warranty. Excellent workmanship. Prompt service. Reasonable price. The repair process was explained in full. Very satisfied. I highly recommend Waters Basement Services, Inc. "

Batavia, NY

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