Customer Testimonials

Waters Basement Services, Inc. has built its reputation on developing long lasting relationships with customer service at the forefront of our business. Quality work and unsurpassed service sets us apart from other basement specialists.
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Genesee County


"The basement is completely dry. The basement was muddy, and standing water was constant. Extremely pleased with the job. The work was started and completed in a week. "

Larry
South Byron, NY

"I now have a dry, bright basement. The upgraded basement will be great for future selling of home. Wonderful job, thanks to all."

Barbara
Corfu, NY

"Honest, Dependable, Prompt, Reasonable Rates, Professional Service, 20 Year Transferable Warranty."

Lisa
E. Bethany, NY

"We had a new water back-up sump pump installed. It gives me peace of mind when the power goes out the pump will still keep up with the water coming in. Great job, great crew, very professional."

Peter
Corfu, NY

"We were very pleased with the work you and the boys did. We would highly recommend you to anyone."

Jerry
Batavia, NY

"After more than 20 years of water leaks in our basement wall, the basement is now dry and the humidity is lower. I had another area that water would come in where the concrete floor met the concrete wall. I thought this type of leak would be very difficult to correct. I was surprised how easily and fast this problem was solved. Great work!"

Arthur
Batavia, NY

"Job completed is better than when our home was built and done as scheduled! Totally impressed with the work and the follow through. Very Satisfied!"

Larry
Byron, NY

"The work performed by Waters Basement Services was above and beyond what we had hoped for. We are so happy to finally have a dry and safe basement."

David
Batavia, NY

"I not only had my problem solved, but I learned about the causes and how to prevent future problems about my foundation and my abilities."

Brian
Byron, NY

"Three thunderstorms since work completed zero water in my basement. Thank you for the fine workmanship. We are very happy and satisfied."

Linda
Oakfield, NY

"By telling me exactly what I needed, and showing me why I needed it I know I prevented any future problems. Thank You! Great crew - Great work and a pleasure to talk to. Very professional thank you and great job!"

Frank
Attica, NY

"The day after the work was completed in the basement sealing the wall cracks there was a pouring rain leaving inches of standing water on the ground. My basement was dry. No water on the walls or puddles on the floor. Very professional, respectful, courteous, and up front. Being a single parent grateful that you worked around my schedule. Thank you!"

Kathleen
Leroy, NY

"Bob and his crew were very professional in their work ethic and very customer oriented. We have a dry, useful basement that I can use worry free from water for the first time in 23 years."

William
Oakfield, NY

"Very fast and did a great job. Clean up was extremely impressive. The basement already seems warmer and my husband says it's not as creepy."

Erin
Bergen, NY

"Mr. Waters is kind and did an excellent job of repairing a crack. We no longer are getting water through that area! Great customer service! Also, love your statement 'The only water that should be in your basement is Bob Waters'! How Clever!"

Susan
Oakfield, NY

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