Customer Testimonials

Waters Basement Services, Inc. has built its reputation on developing long lasting relationships with customer service at the forefront of our business. Quality work and unsurpassed service sets us apart from other basement specialists.
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Niagara County

"It has been a pleasure to know Bob and have him work for me. He is honest, pleasant, comes when he says he's coming; is very considerate when doing the work to not interfere with our schedules; and cleans up whatever mess is made from the job. I found his prices to be fair and reasonable."

Middleport, NY

"This basement 'mystery leak' had continued for a while. Several parties had evaluated and tried to remedy it, but Bob corrected it. He's a pleasure to work with because he clearly imparts his expertise ~ explaining what he will do and explaining what he has done. I give Bob and his staff high recommendation."

Youngstown, NY

"Mr. Waters and his crew are just as they advertise. Great workers, very respectful and did a beautiful job!"

Middleport, NY

"Finally after 8 years ~ we don't have a wet basement floor. Thank you for doing such a great job!"

Lockport, NY

"Great response time in terms of getting estimate and completing the job, everything looks and works great!"

Lockport, NY

"Basement is nice and dry; no more mold. The young men who did the work in my home were the best, in my opinion."

Akron, NY

"The services that were rendered from Bob Waters are exceptional. Everything that I expected I received. In today's world it's hard to find an honest, timely, hard working individual. Bob Waters and his company represent such."

Lockport, NY

"Bob returned all my phone calls the same day. Always came exactly on time. Was knowledgeable and professional at all times. I felt very confident and comfortable in his ability to replace our Bilco Door. The crew was super neat and very polite and courteous. Bob also, advised us on future issues with low spots, water retention and grading."

Lewiston, NY

"The work done inside and outside will keep our basement dry. We are very pleased with the work Waters Basement Services have done. I highly recommend your services!"

Barker, NY

"Bob Waters was exceptional from start to finish. He was extremely knowledgeable; we would recommend him to everyone. Thank you Bob for helping our son get his wish done!"

Lockport, NY

"We appreciate your professionalism and your helpfulness from the beginning to the end. Again we thank you and we bless you. We look forward to referring your name to others and using your services in the future."

Lockport, NY

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