We love the new look of our basement. We have added value and function to our home. We were very indecisive in our ideas, but Bob’s plans inspired confidence that was very reassuring. Bob’s crew doesn’t mess around – they were there every day bright and early – no worry that your work crew shows up one day and then gives you an excuse for not showing up the next day. The best part is that Bob is there every day making sure you get what you want and then some. Bob is trustworthy, patient, and a good listener. We would not hesitate to hire Waters Basement Services in the future.